Terms and Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the Deltro mobile application (“Deltro,” “the App,” “we,” “our,” or “us”), operated by Janika Technologies Limited, a company incorporated in Ireland.

By creating an account or using Deltro, you agree to these Terms. If you do not agree, do not use the App.

1. What Deltro Is

Deltro is a tool that helps delivery businesses log deliveries, manage drivers, and calculate settlement amounts between a business and its drivers based on information entered by users of the App.

Deltro is a record-keeping and calculation tool. It does not verify the accuracy of information entered by any user, and it does not guarantee, insure, or take responsibility for the correctness of any delivery, payment, or settlement figures. Businesses and drivers are responsible for reviewing and confirming figures before relying on them, particularly before any money changes hands based on a settlement shown in the App.

2. Accounts and Roles

Deltro supports different account types with different levels of access:

• Business owners create and manage a business profile, add drivers, and have full access to that business’s data.
• Co-owners, where applicable, have equal access to that business’s data and responsibility alongside the original business owner for that business. Some administrative controls remain with the original owner.
• Drivers have access limited to their own assigned shifts, deliveries, and settlement history.

You choose a Business or Driver account during signup. You can change this choice until trial or subscription access is confirmed, after which your account type is permanently locked. If you chose the wrong type, you must delete your account, subject to the deletion conditions in Section 9, and create a new account with the correct type.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us promptly if you suspect unauthorized access to your account.

You must provide accurate information when creating an account and when entering delivery, driver, or business data.

3. Subscriptions and Billing

• Deltro is offered on a subscription basis. Business and Driver accounts have separate subscriptions, with pricing for your selected account type shown in the App at the time of signup.
• A free trial may be available, subject to app store eligibility. The trial duration, subscription price and billing terms are shown before you confirm your subscription. If you receive a free trial and do not cancel before it ends, your paid subscription will begin automatically. If you are not eligible for a free trial, charges may begin immediately.
• All subscription payments are processed through your device’s app store. We do not process or store your payment card details.
• Subscription management and cancellation are handled through your app store account settings. Refund requests for amounts already charged are handled by the relevant app store provider, subject to its policies. We do not control or guarantee refunds processed through these platforms.
• We may change subscription pricing with reasonable notice. Price changes for existing subscriptions are handled through the relevant app store in accordance with its rules, including notification and your consent where required.

4. Acceptable Use

You agree not to:

• Use Deltro for any unlawful purpose
• Attempt to gain unauthorized access to another business’s or driver’s data
• Submit a business join code, driver invitation, or approval request in bad faith or to gain access to data you are not entitled to
• Interfere with or disrupt the App’s operation, including attempting to bypass security or access controls
• Use the App to store or transmit anything unlawful, abusive, or that infringes on the rights of others

We may suspend or terminate accounts that violate these Terms.

5. Voice Entry and Third-Party Processing

Deltro’s voice entry feature sends audio through our servers to a speech-to-text provider. The resulting text is processed by an AI service provider to extract delivery details. By using this feature, you consent to your voice input being processed by these services as described in our Privacy Policy. You should not use voice entry to record or transmit anything other than the delivery information the feature is intended for.

6. Multi-Owner and Driver Relationships

Where a business has multiple owners, each co-owner has equal access to that business’s data and responsibility for that data within the App. Some administrative controls remain with the original owner. Disputes between co-owners, or between a business and its drivers, regarding amounts owed, settlement accuracy, or account access are the responsibility of those parties to resolve. Deltro is a tool used by these parties and is not a party to, and does not mediate, any such dispute.

7. Limitation of Liability

To the maximum extent permitted by law:

• Deltro is provided “as is” without warranties of any kind, express or implied.
• We are not liable for any financial loss, dispute, or damage arising from reliance on data, calculations, or settlement figures generated by the App, including but not limited to errors in delivery entries, driver time tracking, or cash reconciliation.
• We are not liable for service interruptions, data loss, or issues arising from third-party services the App depends on (including but not limited to hosting, transcription, email delivery, and payment processing providers).
• Our total liability to you for any claim arising from your use of the App is limited to the amount you paid us in subscription fees in the 3 months preceding the claim.

Nothing in these Terms limits liability that cannot be excluded under Irish law.

8. Data and Privacy

Our collection and use of your data is described in our Privacy Policy, which forms part of these Terms.

9. Termination

You may stop using Deltro at any time. You can request account deletion through the App’s account settings once no subscription remains unexpired and no trial or other subscription access remains active. Cancel any renewing subscription through your app store account settings first and wait until it has ended. Deleting your account does not cancel app store billing. Business accounts must also resolve shared business ownership before deletion. If we cannot verify your subscription status, deletion is temporarily unavailable. Some records may be retained where other users need them, for example a driver’s delivery history, as described in our Privacy Policy. We may suspend or terminate your access if you breach these Terms, or if required to do so by law.

Termination does not affect any rights or obligations that accrued before termination, including any outstanding subscription charges.

10. Changes to These Terms

We may update these Terms from time to time. We will take reasonable steps to notify you of significant changes, for example within the App or by email. Continued use of Deltro after changes take effect constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of Ireland. Any disputes arising from these Terms or your use of Deltro will be subject to the exclusive jurisdiction of the courts of Ireland.

12. Contact Us

Questions about these Terms can be sent to:

support@deltro.app