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Privacy Policy

Last updated: 5 October 2026

Deltro is operated by Janika Technologies Limited, a company registered in Ireland. In this policy, “we”, “our” and “us” mean Janika Technologies Limited. Deltro is a mobile app that helps delivery businesses track deliveries, manage drivers and reconcile costs. This policy explains what information we collect, how we use it and the choices you have.

This app is designed for use by businesses and their drivers in connection with business operations, not for general consumer use.

1. Information We Collect

Account information

  • Name, email address, and business role (business owner or driver)
  • If you sign up with a third-party sign-in service, we receive the basic profile information those services share (name and email)
  • Password (stored securely as a hash, so we never store or have access to your plain-text password)

Business information

  • Business name, business type, and business address (if provided)
  • A unique business code generated for your account, used to connect drivers to your business

Delivery and driver data

  • Delivery details you or your drivers enter: addresses, order source, payment status, delivery charges, and order amounts
  • Driver names, pay rates, and shift start/end times
  • Daily and per-shift settlement calculations (cash collected, amounts owed)

Voice data

If you use voice entry, your spoken audio is sent securely through our servers to a speech-to-text provider, which converts it to text. The resulting text is then processed by an AI service provider to extract delivery details. We do not deliberately store audio recordings. Our service providers and system logs may keep some of this data. Retention periods depend on provider policies and system log settings.

Subscription and billing information

  • Subscription status (trial, active, expired) and renewal dates
  • Billing itself is handled entirely by app store providers; we do not collect or store your payment card details

Usage information

  • Basic technical information such as device type and app version, used for troubleshooting and improving the app

2. How We Use Your Information

We use the information above to:

  • Operate the core features of the app (logging deliveries, calculating settlements, managing drivers)
  • Authenticate your account and keep it secure
  • Send transactional emails (account verification, password resets, driver invitations, business notifications)
  • Process voice input into structured delivery data
  • Manage your subscription and free trial
  • Respond to support requests
  • Improve and maintain the app

We do not sell your personal information, and we do not use your data for advertising.

3. Who Can See Your Data

  • Business owners can see all data belonging to their own business, including their drivers, deliveries and settlements.
  • Drivers can only see their own assigned days, deliveries, and shift information, not other drivers’ data or the business’s full history.
  • Co-owners, where a business has more than one owner, have equal access to that business’s data.
  • We do not share your data with other businesses or unrelated third parties.

4. Third-Party Services We Use

We rely on trusted third-party services to operate the app. Each processes data only as needed to provide their specific service:

  • Cloud hosting and database: to store your account and business data securely
  • Speech-to-text providers: to convert voice entries into text
  • AI service providers: to extract delivery details from voice transcripts
  • Email delivery provider: to send account, invitation, and password-reset emails
  • Subscription management provider: to manage free trials and subscription status across app stores
  • App store providers: to process app purchases and subscriptions through their respective app stores

These providers are contractually or technically limited to using your data only to perform the service we’ve asked them to provide.

5. Data Retention

We retain your information for as long as your account is active. If you delete your account:

  • Your personal login information is permanently deleted
  • Historical delivery and settlement records may be retained where needed for other users’ records (for example, a driver’s own delivery history remains visible to them even if the business that employed them is later deleted, and vice versa where applicable)
  • You can request full deletion of your data by contacting us (see Section 8)

6. Your Rights

If you are located in the European Union or European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Request a copy of your data in a portable format

To exercise any of these rights, contact us using the details in Section 8.

7. Children’s Privacy

Deltro is intended for business use by adults. We do not knowingly collect information from anyone under 16.

8. Contact Us

Janika Technologies Limited, a company registered in Ireland, is responsible for the personal data described in this policy. If you have questions about this policy or your data, contact us at:

support@deltro.app

9. Changes to This Policy

We may update this policy from time to time. If we make significant changes, we’ll notify you within the app. The “Last updated” date at the top of this page reflects the most recent revision.